Requirements
Summary: This position is responsible for the delivery of excellent customer service to our clients in key aspects of the Home Improvement industry. You will work in a retail/warehouse environment and perform regularly scheduled in-store product maintenance as well as specifically assigned projects. This position requires schedule flexibility and may include overnight work.
Essential duties and Responsibilities:
· Performance of all regularly scheduled in-store service functions to include set integrity, product maintenance, and POP compliance as well as project specific duties that include planogram compliance, fixture assembly, and POP placement.
· Develop and maintain strong relationships with store management and associates.
· Effectively communicate all store level challenges, opportunities, and feedback to your District Manager.
· Able to work effectively with others in a team environment.
· Conduct product knowledge classes with store personnel when applicable.
· Adhere to attendance and schedule guidelines as required by Home Depot and CROSSMARK.
· Participation in all company and client sponsored training sessions including overnight and out-of-town travel.
· Ability to lift 40-50 pounds with minimal effort.
· Ability to work at various heights which may require repetitive bending at the waist/knees and frequent squatting.
· Assembly and installation of displays, fixtures, shelving, and product placement.
· Ability to travel more than 100 miles if necessary.
· Availability of reliable transportation that includes owning a vehicle with valid auto insurance.
Note: The description of responsibilities outlined above is not an absolute list and additional job-related tasks are expected to be performed as directed by management.
Additional Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
· Ability to travel - 10-90% depending on the individual position and geographical location
· Flexible hours - Day/Overnight hours or a combination of the two
· Ability to comply with company policies
· Internet access
· Must be able to read plan-o-grams
· Ability to communicate effectively with management
· Ability to understand and execute per management direction
· Must possess required job-related tools as listed
Other Functions (Desirable aspects of the position):
· A positive and professional attitude
· Ability to assess and resolve service issues
· Outstanding problem solving skills
· Ability to perform at 100%
· Ability to generate and communicate store-level feedback to management
· Motivated to succeed
· Ability to accurately follow direction
· Ability to work both independently and as a team player
· Strong attention to detail
· Outstanding organizational and time management skills
Education: High School diploma or GED equivalent
Experience: Prior experience working in the home improvement industry is a plus but not required
Physical Demands: Must be able to lift up to 40-50 lbs. regularly and repetitively