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Job Status:
Part Time
Work Experience Required:
Hours/Shifts:
Day (First Shift)
Education Required:
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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Operations Assistant - Part Time
Fedex Freight, Inc.
JobCode: 23338
Position Information:
· Enter data into computer system
· Verify and complete required documentation and reports
· Perform administrative functions, including but not limited to typing, filing, answering phones, checking in drivers, verifying bill counts
· Perform dock operations duties, including but not limited to status equipment, assigning loads, sealing trailers
· Communicate with sales and operations
· Assist customers to determine pick-up or delivery needs and/or status and respond to billing questions
· Demonstrate internal and external customer service
· Ask for additional business from customers, and provide leads to sales for potential new opportunities
· May reconcile cash and checks collected and prepare deposits
· Administer freight pick-up process as required
· Perform overage, shortage and damage (OS&D) functions, including dock checks as required
· Comply with all applicable laws/regulations, as well as company policies/procedures
· Perform other duties as required
WORKING CONDITIONS:
· Office/dock environment
· Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
· Fast-paced; deadline oriented
· Hours may vary due to operational need
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications:
· One year of office/administrative support experience
· Ability to count and perform basic math, with or without a calculator
· Ability to perform dock checks
· Above-average written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
· Typing/data entry skills
· Experience and ability to use Microsoft Office Software, including but not limited to; Word, Excel, and Outlook, preferred
· Demonstrated time management, organizational and multi-tasking skills
· Knowledge of LTL industry, DOT rules and regulations, company policies and procedures preferred
· Some college preferred
· Ability to follow instructions and complete required training
· Ability to work independently and/or as a team member
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